Important Information for Parents Calling the Financial Aid and Student Accounts Support Line

If you are a parent calling to inquire about specific account information for your son or daughter, please have them on the line with you.  If this is not possible, we will be able to speak about general information or processes only.  Since educational records are protected from third-party disclosure by federal law, if it becomes necessary to get into account-specific details we will be pleased to refer you to a specialist that can determine if information can be released.  Referrals are typically responded to within 1 – 3 business days