Student Services Information and Resources
- How to Navigate with COVID-19 at MECC
- MECC’s Fox Food Pantry is open by appointment. If students need to pick up food, please email or call Lelia Bradshaw to make arrangements.
- Any student experiencing a financial emergency, should contact Lelia Bradshaw to discuss options.
- CARES ACT FUNDING information for students is available at www.mecc.edu/cares-act-funding/.
- CARES Act: Higher Education Emergency Relief Fund Emergency Financial Aid Grants for Students First Report – May 13, 2020
- CARES Act: Higher Education Emergency Relief Fund Emergency Financial Aid Grants for Students Second Report – June 27, 2020
- The SOS Center is closed. Students needing assistance by a success coach can email at firstname.lastname@example.org or by phone.
- The Learning Center is closed. Students may email Jessica Ketron with any questions.
- Educational Talent Search is available to meet with students on an appointment basis, students should email advisors with any questions or concerns: Matt Fields or Christy Owens.
- Most Public Schools
- New People’s Banks
- Powell Valley National Banks
Wampler Library will be staffed on the following days and hours of operation during the Fall 2020 Semester: TUESDAY: 8 A.M. TO 4:30 P.M. and WEDNESDAY: 8 A.M. TO 4:30 P.M.
For assistance, MECC students, faculty, and staff should contact the library staff at 276-523-7468.
Patrons are required to wear a mask to enter Robb Hall.
The library computers and printers are not available at this time.
Wampler Library services are currently available to MECC students, faculty, and staff only with limited staffing and operational hours. For assistance with electronic or other virtual library services, please call 276-523-9093 or 276-523-9095.
We appreciate your patience and cooperation during this time and wish you safety and wellness.
MECC Bookstore is now open to the public, MECC Bookstore will continue to work on programs to meet student’s needs regarding textbook purchasing and rentals, buyback, rental returns, student ID’s/Parking Passes, and Cap and Gowns. Each of these is addressed below:
Students can still obtain the course materials needed for their classes by purchasing/renting their textbooks at http://bookstore.mecc.edu. There are tutorials in the form of a step-by-step guide or video, that can be found under the help tab, to assist students with purchasing their textbooks on-line at our website.
Buyback and Rental Returns:
Students can return their textbook rentals and even sell their books back in person at MECC Bookstore. Thanks to door service, we can offer these two services in person again. Students can visit our website or Facebook page for dates and times these services will be available. Please be sure to wear a mask and maintain social distancing when entering the building. Students who may not be comfortable with visiting the campus in person, can still ship their rental returns to MECC Bookstore and sell their textbooks on-line at our website. Please be sure to ship return rentals in time to arrive by the deadline.
Please note that students are still bound by the rental agreement and are required to return all rental textbooks.
Student ID’s/Parking Passes:
TEMPORARY STUDENT ID PROCESS DURING COVID-19
(Effective 5/04/2020 until students are permitted back on campus)
Since there are a limited number of students permitted on campus, due to COVID-19 restrictions, MECC Bookstore has developed a new student ID process to assist students who need to have a student ID made. This new process is outlined below:
- ID’s will only be requested and processed for those students who need clinical badges.
- For security reasons, only students that are currently enrolled may have an ID issued and clinical badges will only be made upon the instructor’s request.
- All correspondence must be received from the student’s college email address and sent to email@example.com.
- Students who have just enrolled will need to email a copy of their schedule to prove they are currently enrolled.
- They will also need to email us their student ID number and a current photo they would like to use for their student ID.
- Photos must be a headshot and free of any headgear. Photos not suitable for an ID will not be accepted.
- Once an email has been received with the above information requesting an ID, the student will receive instructions on how to securely send information verifying their identity.
- Once the ID is made, it will be sent to the instructor to give to the student.
Cap and Gowns:
Cap and Gowns are now available for purchase at our website and can be found under Merchandise>Graduation>Grad Supplies. For more information on sizing, please visit “Cap and Gowns” under our Help tab. Questions? Please contact us at firstname.lastname@example.org or call 276-523-7461.
Red Fox Grill
The Red Fox Grill will be open for call-in or door orders only with a limited menu for now. All orders will need to be placed at the doors, emailed to email@example.com, or by calling 276-523-7477. All food will be placed in carry-out packaging and will be ready for pick up at the door; limiting the traffic in the grill area. Our Hours will be 11-1:30 M-F. We know these are challenging times, but we’ll continue to do our best to serve you.
MECC Business Office
The MECC Business Office asks that students first attempt to make their payments online at https://www.mecc.edu/students/paying-for-college/pay-for-tuition/ or by contacting the Business Office. There are several options that are available to our College community to complete these needs electronically. The Business Office will continue to be available to answer questions and address concerns, Monday & Wednesday from 8:00 a.m. to 4:30 p.m., they are located on the first floor of Godwin Hall.
MECC Human Resources Office
Individuals Who Have Applied for Open Positions
As the business needs of the college community will not cease, recruitment of qualified individuals to fill open positions will be continued. Contact for interviews will continue as will on-site interviewing of identified candidates, while adhering to social distancing recommendations. If the college becomes closed to the public, Human Resources will utilize Zoom and/or telephonic methods to interview candidates. Applicants may contact Human Resources by one of the above methods.
The MECC Foundation is open M-F from 8-4:30. For more information, call 276-523-7466 or email Dr. Amy Greear.
Computer Lab Access
Students needing access to a computer lab should fill out this form, Computer Lab Access Form, to schedule an appointment. Students will need to provide any special instructions for equipment needed, including computer, printer, webcam, etc., if at all possible. When students arrive on campus, students will need to check-in at the CCIT department, located in Phillips-Taylor Hall in suite 217. IT staff will provide access to the computer lab.
Scott County Telephone Cooperative Student Assistance
With classes going online, Scott County Telephone Cooperative’s Management is offering all students in Scott County and any other areas served by SCTCs fiber network the ability to upgrade their Internet service to 25Mg for 90 days free of charge. All students served by SCTC’s copper network can upgrade their Internet service from 3-5 Mg free of charge for 90 days. SCTC will work with any account suffering a financial hardship during the COVID-19 Pandemic. Please call a customer service representative at 276-452-9119 anytime between 8 am – 5 pm Monday-Friday to discuss your needs.
Powell Valley Bank in Pennington Gap Wi-Fi Service
Powell Valley Bank in Pennington Gap has offered to let MECC students use their parking lot for wi-fi service if they need access. There is a very strong signal on their front porch as well. They have two benches on either side of the front door, and the signal is strongest on the west bench. MECC Students will need to call Charlie Allen or Brittney Nelson (276) 546-3024 for a password and to sign a simple hold harmless agreement. Students are urged to call ahead and let Powell Valley Bank know when they are coming.
The World Health Organization recommends that we still be active during the COVID-19 crisis. Below are some general guidelines:
- Do not exercise if you have a fever, cough and difficulty breathing. Stay home and rest, seek medical attention and call in advance. Follow the directions of your local health authority.
- If you are able to go for a walk or bicycle ride always practice physical distancing and wash your hands with water and soap before you leave, when you get to where you are going, and as soon as you get home. If water and soap are not immediately available, use alcohol-based hand rub.
- If you go to a park or public open space to walk, run or exercise always practice physical distancing and wash your hands with water and soap, before you leave, when you get to where you are going, and as soon as you get home. If water and soap are not immediately available, use alcohol-based hand rub. Follow the directions of your local health authority in regards to any restrictions on the number of people with you and/or restrictions on the use of public outdoor play or exercise equipment.
- If you are not regularly active start slowly and with low intensity activities, like walking and low impact exercises. Start with shorter amounts, like 5-10 minutes, and gradually build up to 30 minutes or more continuously over a few weeks. It is better and safer to be active for short periods more frequently than to try and be active for long periods when you are not used to it.
- Choose the right activity so that you reduce the risk of injury and that you enjoy the activity. Choose the right intensity according to your health status and fitness level. You should be able to breath comfortably and hold a conversation while you do light- and moderate-intensity physical activity.