The purpose of the Supervisor Training and Development Career Studies Certificate Program is to assist students with acquiring the skills necessary to gain employment as first-line supervisors and managers. Therefore, the student will demonstrate his or her ability to plan and direct the work of the organization, evaluate the work of subordinates, assist with setting policies, and confidence with establishing channels of communication. Moreover, the student will demonstrate his or her awareness (including Self-awareness) of how to effectively work with others and foster positive relationships, increase subordinates job satisfaction, and ensure that customer/client needs are met.
Program Learning Outcomes
Upon successful completion, students will be able to:
- Demonstrate knowledge of best practice for effectively building relationships and communication with internal and external stakeholders, while managing diverse work groups and teams, as well as change in oneself and the organization.
- Demonstrate awareness of their role as a supervisor, including the skills necessary to lead in a supervisory or front line management situation, knowledge of the nature of business in the managerial context, and ability to apply critical thinking skills to a broad range of technical and/ or economic issues in a complex business environment.
This program is designed to prepare students for entry-level supervisory positions within various businesses.
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