Medical Receptionist


The Medical Receptionist Career Studies Certificate prepares individuals for entry-level responsibilities in the health care environment. Emphasis is placed on developing skills in transcribing and interpreting the physician’s dictation into diagnostic test results, operative reports, referral letters, and other medical documents; greeting and scheduling patients and visitors, using patient accounting software for patient record creation/maintenance, and contemporary medical office procedures.

Program Learning Outcomes

Upon successful completion, students will be able to:

  • Apply Diagnosis and Procedure codes according to current professional classification systems guidelines.
  • Identify complete health record according to organizational policies, external regulations and professional standards.
  • Analyze and interpret data and data sources for patient care (management, billing, reports, registries and other databases)
  • Analyze managed care and accountable care strategies and their impact to the delivery of care.

Employment Opportunities

Employers are increasingly looking for clinical trials staff with a developed set of core competencies such as data classification, health informatics and healthcare statistics.


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