The Medical Office Specialist program is designed to prepare individuals for administrative support positions in medical offices. Individuals currently employed in medical office positions will also benefit from the program. The program includes courses that provide the knowledge and skills necessary for effective job performance in entry-level medical office administrative support positions.
Program Learning Outcomes
Upon successful completion, students will be able to:
- Written Communications: Students will apply effective writing and formatting techniques to the composition of e-mail messages, interoffice memos, routine letters, goodwill messages, persuasive messages, negative messages, informal reports, proposals, and formal reports.
- Scientific Reasoning: Students will demonstrate proficiency in recording, analyzing, and reporting data using computerized tools and methods.
- Critical Thinking: Students will be able to select, analyze, interpret and evaluate a range of source materials.
- Quantitative Reasoning: Students will be able to explain information presented in graphs, diagrams, and tables.
- Information Literacy: Students will be able to recognize when information is needed and have the ability to locate, evaluate, and effectively use the needed information.
Students should have English and Mathematics skills assessed. Deficiencies in these areas may be corrected by completing the appropriate developmental studies courses.
Medical Office Specialists generally work in hospitals, clinics, and private practice offices, assisting with billing and maintaining patient accounts, and performing general office and routine administrative duties. These professionals exhibit expertise in professional conduct, telephone etiquette, computer applications, filing and records management, patient scheduling, and medical office management.
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